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69 Replies

· · ·
IT_Team234
Serrano
OP
IT_Team234

William5230 wrote:

I have installed Office 2013 on four separate domain connected machines entering different retail keys. Unfortunately I used the same Hotmail account for all four installs (since MS wants you to log in during each install). What I believe this has done is attached the initial key I used to all four installs. I determined this using Ted's script.

I am now being told the key has reached it's limit.

Any ideas on how to get around this?

what has happened is. when you register a Microsoft product to your hotmail account it then gives it an installation code as well as the one on the card in the box (This installation code is different from the one in the box) the last 5 digits of the installation code is what Microsoft script tell you. the different licenses are listed in your account in no particular order so you need to check which copy you are installing from the installation key (to find the installation key follow the options to install from disk and it will tell you the code). what has happened in your case is that after registering your latest product you have clicked on one to install from the list of four identically named products and you have selected one that has already been installed. to get around the problem make a list of the installation codes (not the ones in the boxes) and then run the above script on each machine to tell you which installation code is tied to which machine. you should then have one left over.

Hope this helps

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· · ·
Angus S-F
Datil
OP
Angus S-F

GeoApps is an IT service provider.

bradmatheson wrote:

Belarc Advisor will pull your Office 2013 key, and so much more.

It didn't for the one "Office 2013 Home and Business" installation I tested.  Apparently MS no longer stores the full Product Key for Office 2013 H&B in the registry.  Instead it stores a 1-way hash calculated from the PK, and since you can't reverse a hash you can't get the key back.  The hash is unique, and it's called ProductID, but there is no way to tie a PK to a PID.  Since you can get the last 5 characters, so you should be able to use the cscript method (see below) to get the last 5 chars and compare that to the list (if you have kept one) of the keys that were used.

Here's some more from several websites:
  • It really depends on where you got your copy of Office 2013. For instance, if you bought online and downloaded it - Microsoft did not provide product key for it. Here is what Microsoft is saying about this:

    "A product key isn't provided when you buy and download Office online. Instead, the Microsoft account you used during the first Office installation will be linked to the product and will be needed if you need to reinstall."

    If you installed Office 2013 from other source which included product key - in most cases product key will not be stored in the system at all. Only last 5 characters can be recovered, in the following way:

    1. Open a command prompt. For instance via:

    2. In the command prompt, type the following:

    Office 2013 (32-bit) on a 32-bit version of Windows

    cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus

    Office 2013 (32-bit) on a 64-bit version of Windows

    cscript "C:\Program Files (x86)\Microsoft Office\Office15\OSPP.VBS" /dstatus

    Office 2013 (64-bit) on a 64-bit version of Windows

    cscript "C:\Program Files\Microsoft Office\Office15\OSPP.VBS" /dstatus

    3. You should now get a screen with some license details such as the license name, type and the last 5 characters of the Product Key.

I found that here:

There's a good post with more details here:

A post by Rohn007 on June 27, 2013, had the following info:

  • MS does not give users ANYTHING to display the Product Key after it as been installed. All you can see is the "Product ID", which is generated by a 1-way Hash from the Product Key. There is a 1:1 correspondence between the Product Key and Product ID, so you can use that to match them.

    You can get the Product ID by going to File menu > Accounts command > About button. In the About dialog, the Product ID is displayed about 1/3 of the way down.

    ...

    From what I’ve read, MS uses a file called TOKENS.DAT to store encrypted Office activation keys:

    * C:\ProgramData\Microsoft\OfficeSoftwareProtectionPlatform\Tokens.DAT

If Microsoft would let us know what hash they're using, we could then take our Product Keys and generate the ProductIDs that match so we could tell which Product Key is installed on which machine.  But I guess they believe that SBO (Security by Obscurity) works.

2
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edwinjeffords
Anaheim
OP
edwinjeffords
1st Post

Lazesoft solution above does not work with 2013.  It shows 2013 as an option, but pulls my 2010 older version key from the registry.  When I uninstall 2010, it returns no value.  Clearly not compatible with the new method of key storage in 2013.

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thyranwright
Pimiento
OP
thyranwright
1st Post

can anyone explain how they got a 2013 key from Belarc? 

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seansawyer
Pimiento
OP
seansawyer
1st Post

HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\15.0\ClickToRun\propertyBag\

I found my product key in this location also, and it did match the last 5 of the information given on Belarc. I have yet to try an install with this, but will follow up if i notice any issues.

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ictmanager.skyline
Sonora
OP
ictmanager.skyline

That key doesn't exist with volume licensed versions.

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gtperez2
Pimiento
OP
gtperez2
1st Post

Belarc Advisor will only give you the last group of numbers in the series.  So the first four groups of numbers are still needed. Just tried this on a Windows 7 x64bit running MS Office Professional Plus 2013, (full licensed) on 11.11.2014

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gideonjoubert
Pimiento
OP
gideonjoubert
1st Post

Belarc did not work for me...

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JohnBannon
Sonora
OP
JohnBannon

gideon

try Ted7494 script - bottom of page 1

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gideonjoubert
Pimiento
OP
gideonjoubert

Thanks JohnBannon, I ran that script and it does work. However it does not help me, the user has the legal software but lost the key. So I am trying to safe the client the anguish of purchasing new software. Here in South Africa the software costs us a kidney... not joking... 

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JohnBannon
Sonora
OP
JohnBannon

When the software was installed, they would have had to associate a microsoft account with it. You will need that account to get the product key/reinstall option. Don't know any other way around it.

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gideonjoubert
Pimiento
OP
gideonjoubert

Thanks JohnBannon, I took this client over from someone else. The client has no idea what happend or how the software works. As their relationship with the outgoing techie is extremely strained, chatting to him might be a pain but will give it a try. Thanks

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William1117
Pimiento
OP
William1117

@ JohnBannon...you are correct. I used a single Outlook.com account to download the setup files and all 5 of the licenses show up as registered to that email account. To the best of my knowledge, you cannot change that.

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